TOLEDO, Ohio, Oct. 25, 2018 – Hylant is pleased to announce Laura Lange, formerly of USI Insurance Services, has been hired as Employee Benefits Corporate Client Service Leader. In this role, she will develop best-in-class procedures and processes in support of the local client service teams throughout the Hylant footprint. The company has also promoted Heather Oder to the role of Employee Benefits Corporate Training & Development Leader. Both moves, according to President Lisa Hawker, reflect the operation’s tremendous growth.
“This is a very exciting time in our employee benefits evolution,” Hawker said. “Working in concert, Laura and Heather will bring a new level of focus to our commitment of providing unparalleled service to clients and personal and career development opportunities for employees.”
Laura is charged with creating departmental efficiencies, ensuring successful implementation and adoption of key service initiatives, and driving internal and external process improvements. She comes to Hylant with over 18 years of benefits and human resources experience.
“Laura’s multifaceted experience brings unique and valuable perspective in understanding and responding to the challenges faced by our employees, our clients and our clients’ employees,” said Hawker.
Heather will be responsible for developing a department training curriculum and for maintaining its operational tools.
“Heather’s 15-year tenure with Hylant will serve her exceptionally well in this role because she understands our culture, client base and internal systems,” Hawker said. “She can identify with the challenges our team faces in balancing systems adoption with client needs.”