Behind any insurance claim, policy or procedure is a broker. Someone’s daughter or son, friend or neighbor who understands more than most the things that matter need protecting. The Hylant Podcast aims to reveal this empathy by connecting our brokers to you and what’s yours. Listen and subscribe on Apple Podcasts | Listen and subscribe on Google Play Music
Episode 03 – David Norris on Breaking Silos
This guy handles this line of business.
This guy handles that line.
That guy over there handles another one altogether.
The 1:1 model works. But what if you delivered the customer exceptional 3:1 service instead? President David Norris explains.
Episode 02 – Kip Irle on Captives
As Senior Vice President Kip Irle explains, captives (like Haven Re) reward good operators.
Episode 01 – Don Bryant on Environmental Risk
Environmental Risk Practice Leader Don Bryant discusses the role of emerging contaminants like PFAS (perfluoroalkyl and polyfluoroalkyl substances) in environmental liability.
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